T4B Monthly Newsletter – July 2025

T4B Newsletter – July 2025

Welcome to T4B’s new newsletter series!

Dear T4B Clients,

Welcome to our first published newsletter! It is our intention to publish a newsletter which will provide tech tips, general news, and cyber awareness hints. This sort of communication is new territory for T4B so we welcome your feedback regarding it’s value to you!

Important: Limited Support This Friday

T4B Conference & 10-Year Celebration

This Friday, July 4th, the T4B team will be coming together for our annual company conference — a day of professional development and celebration of T4B’s 10-year anniversary.
As a result, we will be operating with limited support throughout the day.
If your workplace is on a T4B Managed IT Support plan, or you use a T4B phone system and require urgent technical assistance, we’re still here for you:

  • Email: Please send urgent issues to support@t4b.com.au where they’ll be triaged and actioned.
  • Phone: Our support line will be monitored. If prompted to leave a voicemail, please do so — we’ll be checking and responding based on the urgency of each case.

For non-urgent matters, or if your workplace is not on a managed support plan, please email your request to support@t4b.com.au, or leave a voicemail. We’ll follow up on Monday, July 7th.
Thanks for your understanding as we invest in building a stronger, more capable team to serve you better.

Warm regards,
Damian Ball
Managing Director
T4B
 

 

 

What’s The Best Way to Spot a Phishing Email?

Cyber security experts recommend using the S.L.A.M method to identify potential phishing threats via email.

The S.L.A.M method involves checking the:

S – Sender address, ensure that it is from a reputable source, and check for any small misspellings or fake screen names.

L – Links in the email. You can hover over any links (without clicking) to check where these links will actually redirect you.

A – Attachments in the email. Be wary of opening any attachments from unsolicited emails. Be particularly aware of uncommon file types such as ‘.scr’ or executable files ‘.exe’.

M – Message contents for grammatical errors, unusual requests, or a sense of urgency.

We’re here to help! Here’s how to reach out to your IT team if you need assistance!

The team here at T4B is ready to assist you with your IT needs and issues. If you ever require our assistance, here’s how you can get in contact with us:

1: Send an email to support@t4b.com.au

2: Include as much detail as possible in the email.

3: If possible, include a full screenshot of what you are seeing (fullscreen) and a direct quote of an error message (if applicable).

4: If the issue is critical, or you are unable to email, please reach out to our support team on:

1300 042 122

Any sales related queries, please contact your Account Manager.
 © 2025 T4B. All Rights Reserved.